Full time      Sulaymaniyah

Title: Customer Service Executive - Sulaymaniyah

Location: Sulaymaniyah

Available Until: 12/18/2025

Responsibilities:

• Welcoming customers in a professional manner.
• Creating FastPay personal accounts for customers.
• Submitting customer inquiries through the ticketing system.
• Possessing excellent product knowledge to enhance customer support.
• Ensure customer satisfaction and provide professional customer support.
• Answering phone calls and emails.

Requirements:

• Bachelor’s or Diploma degree in a relevant field is required.
• Proven Experience in customer support (Minimum One year).
• Ability to speak and write in Kurdish, Arabic, and English languages.
• Excellent interpersonal written and oral communication skills.
• Ability to effectively use computer software including MS Word and Excel.